Put the documents into one timeline
Give flight departure, flight arrival, hotel check-in and hotel check-out separate columns. A single travel-date field may not describe them all. Build the timeline from the booking confirmations rather than remembered dates or earlier messages.
Highlight overnight journeys
Make any difference between departure and arrival dates visible. Check which city each time refers to and avoid converting an unclear time on an assumption. If something appears inconsistent, show the service team the two relevant documents together.
Compare the final night with the return journey
The last meeting day is not necessarily the hotel departure day. Compare the final booked night with the return flight and planned hotel departure. Treat early check-in or late check-out as requests requiring confirmation rather than assuming they are included.
Share the checked version with the traveller
If a correction is made, send the updated confirmations together. Ask travellers to check that their calendar entries match. When raising a query with KUNET, specify the service and date in question so that the review has a clear starting point.
