Specify the booked night
On an overnight journey, the flight date and hotel arrival date can look different. Record the first booked night alongside the estimated date of arrival at the property. If you notice a one-day difference, ask the service team to clarify it before changing the booking on an assumption.
Share an arrival estimate
Do not treat the flight landing time as the hotel arrival time. Leaving the airport and taking the transfer are also part of the journey. Label uncertain times as estimates. If guests on the same booking arrive separately, identify when each person is expected.
Record the property response
Clarify the arrival procedure, any notification requirement and the reservation conditions with the property through the service team. Do not assume all hotels follow the same process. Sending a request and receiving confirmation are separate steps; retain the response with the travel documents.
Agree how changes will be communicated
Tell the traveller whom to contact and which booking reference to provide if the arrival plan changes. Keep the revised estimate in one current message. Sharing the flight and hotel details together helps KUNET assess any difference between their dates.
